Your privacy is important to us at Great Indoors. This privacy policy outlines how we collect, use, and protect your personal information when you use our website or engage with our services. By accessing or using our website, you consent to the practices described in this policy. We encourage you to read this policy carefully and contact us if you have any questions or concerns.

1. Information We Collect: We may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details when you create an account, place an order, or interact with our website. Additionally, we may collect non-personal information such as cookies, IP addresses, and browsing behavior to enhance your experience and improve our services.

2. How We Use Your Information: We use the collected information to process orders, communicate with you, personalize your shopping experience, improve our website and services, and provide relevant marketing communications if you have opted in. We do not sell or rent your personal information to third parties.

3. Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure.

4. Third-Party Services: We may engage trusted third-party service providers to assist us in operating our business and delivering services to you. These providers may have access to your personal information but are strictly bound by confidentiality agreements and are not permitted to use or disclose your information for any other purpose.

5. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements. You have the option to disable cookies through your browser settings, but please note that certain features of our website may not function properly without them.

6. Children’s Privacy: Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take appropriate steps to delete it.

7. Changes to the Privacy Policy: We may update our privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website. It is your responsibility to review the policy periodically and stay informed of any updates.

8. Shipping and Delivery:

Great Indoors is committed to delivering your purchases in a timely and secure manner. This shipping and delivery policy outlines important information regarding our shipping methods, estimated delivery times, fees, and any applicable restrictions or requirements. If you have any questions or special requests, please contact our customer support team.

1. Shipping Methods: We partner with reputable shipping carriers to ensure reliable and efficient delivery. The available shipping methods may vary depending on your location and the size or weight of the items you order.

2. Estimated Delivery Times: We strive to provide accurate estimated delivery times based on the shipping carrier’s guidelines and the destination. However, please note that unforeseen circumstances, such as weather conditions or customs delays, may impact the actual delivery date.

3. Shipping Fees: Shipping fees are determined based on various factors, including the shipping destination, package weight, and shipping method selected. The applicable fees will be displayed during the checkout process before finalizing your order.

4. International Shipping: We offer international shipping to select countries. Please note that additional customs duties, taxes, or fees may apply, which are the responsibility of the customer. We recommend contacting your local customs office for more information.

5. Tracking Your Order: Once your order is shipped, we will provide you with a tracking number or a link to track your shipment online. This allows you to monitor the progress of your delivery and estimate the arrival date.

6. Order Processing Time: Order processing time refers to the duration between placing your order and the shipment of the products. It may vary depending on the availability of the items and the complexity of the order. We strive to process orders promptly and will notify you if any delays occur.

7. Damaged or Lost Shipments: In the unfortunate event that your shipment arrives damaged or is lost during transit, please contact our customer support immediately. We will work with you to resolve the issue and arrange for a replacement or refund as appropriate.

We appreciate your trust in Great Indoors and assure you that we will make every effort to ensure a smooth and satisfactory shipping experience. If you have any further questions or need assistance, please don’t hesitate to reach out to us.